“I especially want to express my appreciation to Al Brown for his support during the time I have been responsible for overseeing the residence going back to September 2012. He and I have never met, but he has been available to me via the phone and most helpful. He brought it to my attention that the vapor barrier was not in good condition under the house when he found out the house was going on the market. During the time we were working on that problem, it was discovered that the insulation was installed incorrectly. Al was only a phone call away, and I had him work with the guy who was re-installing the insulation. This guy found where the mice were getting into the kitchen, and Al came out and advised him on what to do. Getting this house ready to go on the market was a nightmare! Everything that was touched needed fixing! I am so glad it has sold and it is a huge relief. I hope the new owners call you, as I know the mice are going to be an on-going problem there even with all the repairs we have done.
While I’m give positive feedback, I want to include Steven Wheeler too. He does an amazing job of taking care of my residence here in Kirkland. He’s helped me with mice, spiders, and bees. He’s very easy to work with and like Al, he’s a phone call away! I like the personal concern and support I get from Steven and Al.
Thanks to all of you at Cascade Pest Control. ”
Vicki J, Kirkland, WA